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Auto repair marketing

Auto repair and collision marketing that fills the bays

The short answer

When a car breaks down, the owner searches for a shop nearby and calls one of the first three in the map results. Alan Morgan Group gets repair and collision shops into those results with a complete Google Business Profile, a page for each repair you want more of, steady reviews and call tracking that shows which work came from search. Paid search fills the gaps for high-value jobs while rankings build.

Who we work with

How do auto repair shops get into the Google map results?

The map results are decided mostly by distance, relevance and prominence. You cannot move your building, so the work is on the other two: the right primary and secondary categories, services listed in full, accurate hours, photos of the shop and the team, and a steady flow of recent reviews that mention the work you did.

Alan Morgan Group tracks rankings on a grid around each shop, because a shop can rank first on its own street and not appear two miles away where many of its customers live.

Which service pages should a repair shop build?

One for each job you want more of, such as transmission rebuilds, brake repair, diagnostics or hail damage, rather than one long list of everything you do. Each page should say what the job involves, how long it usually takes, what affects the price and whether you offer a warranty. Those are the questions customers ask on the phone, and they are what AI assistants look for when someone asks them to recommend a shop.

How do collision shops compete with insurance referrals?

Many drivers do not realize they can choose their own body shop rather than the one their insurer suggests. A collision shop that explains the claims process, lists the insurers it works with and shows its certifications and repair photos gives those drivers a reason to ask for it by name. Alan Morgan Group builds that content and the search visibility that puts it in front of drivers right after an accident.

How do you know which repairs came from search?

With call tracking. Most repair customers call rather than fill out a form, so a tracking number on the website and on Google Business Profile shows how many calls each source produced and which ones booked. Alan Morgan Group reports calls and booked jobs by source each month, so you can see what search is worth to the shop.

Who we have done this for

Alan Morgan Group worked with Collision Right, the collision shop formerly known as Three C Body Shop, and has worked with independent transmission shops. In a working session we can walk through what that work involved and what would apply to your shop.

Auto repair and collision: common questions

How can an auto repair shop get more customers online?

Start with Google Business Profile: correct categories, every service listed, current hours, real photos and a steady stream of new reviews. Then build a page for each repair you want more of and track calls so you know what is working. Alan Morgan Group adds paid search for high-value jobs where waiting for organic rankings would cost too much work.

Are Google Local Services Ads worth it for auto repair?

Where Google offers them for your category and market, they are often worth testing. They show above regular ads with a Google verification badge and charge per lead rather than per click. Results depend on reviews and on answering quickly. Alan Morgan Group compares their cost per booked job against search ads and organic calls before recommending more budget.

Should a collision shop advertise differently from a repair shop?

Yes. Collision work comes in bursts after storms and accidents, and the customer is often dealing with an insurer at the same time. Ads and pages should explain the claims process and the driver's choice of shop, not only the repair. Alan Morgan Group plans collision campaigns around that decision and around weather events in your area.

What should a shop do after changing its name?

Update the Google Business Profile name rather than creating a new profile, so the reviews and history carry over. Then update the website, directories and social profiles to match, and redirect any old domain to the new one. Alan Morgan Group handles the change in that order, because a rename done out of order can split reviews across two listings.

Services that fit

Bring us your three biggest marketing headaches.

In a free 60-minute working session, we pick one and fix it live, with AI, on screen, using your real data. You leave with the fix whether you hire us or not.

Before the call we'll send a short form so we show up already knowing your business.

Rather talk now? (614) 426-8400