We understand you are busy. Take a lawyer. People review you on Facebook ,Google+, Yelp! and Avveo at a minimum. Contractors are reviewed on Houzz, Home Advisor, Google+, Yelp!, Facebook and the BBB. That is a lot to try and manage.
It is impossible to have all of your customers 100% satisfied at all times. People today have their phones with them all the time and are more than willing to take ea few seconds out their day to leave a negative review about a great business. This spreads faster than the good news.
When is the last time you have Google’d your brand name and looked at what articles, sites and reviews show up? Sometime business are surprised to see negative comments. Search for a Columbus are company and type the word “review” next to their name. What shows up?
Have you ever logged into Facebook and read a rant about a business? This happens every minute of the day. When is the last time you saw the business owner or management respond to the negativity? We help you craft the appropriate response to address negative online mentions.